North West Ambulance Service
North West Ambulance Service are involved to reduce the number of accidents in the Lancashire Area
Our Promise to Our Patients
‘Taking health care to patients and patients to health care’
We will achieve this by leading and shaping the treatment and transport of the ill or injured in the North West, when and where they need it. We will fulfill our responsibilities as the only 24 hour provider of access to NHS services covering the entire North West region by delivering an effective and responsive ambulance service.
How we will fulfill this promise.
- Quality Care for Patients
We will ensure that the clinical care that we give is safe, timely, appropriate and of the highest possible quality.
- Community Needs
We will be responsive to the diverse cultural and geographical needs of the communities we serve, treating everyone with courtesy, dignity and respect.
- Quality Workforce
We will develop and engage with our staff to ensure that we have a highly motivated and professional workforce which puts patients first and takes pride in the North West Ambulance Service.
- Effective Partnerships
We will ensure that we listen to and work with our communities, their Commissioners and partner organisations to develop integrated healthcare services and promote health and well being.
- Value for Money
By good management, we will make best use of taxpayers’ money, and make financial decisions in a socially responsible manner. We will seek to achieve best value in all of our activities and minimise waste wherever possible.
- Buildings, Technology and Vehicles
We will ensure that our physical resources are continually fit for purpose, providing safe and secure environments for both patients and the workforce.
- Emergency Preparedness
We will ensure that we deliver an immediate and effective response to every major emergency in the North West of England.